Reviews

Had the pleasure of dealing with Richard and team for the sale of my Model X.  A friendly, professional service from the first chat on the phone to the sale.  I was kept informed every step of the way and nothing was too much trouble.  Absolutely 5 star service. 

We read 45 reviews then went to the see the Tesla on sale at R Symons, and we were very impressed. We found Richard and Jo very helpful, nothing was too much trouble.  Their knowledge of Tesla cars is second to none. Having researched EV's for 2 years we decided to take the plunge.  We have only been driving our Tesla for one week, it was the right choice and pleased to buy it from R Symons.  We highly recommend them to everybody. 

Just wanted to express my sincere thanks to Richard and all concerned with buying my car from me.  It's difficult to write just how professional all of the procedure was dealt with.  This was purely R. Symons making a purchase from me as I was buying a new Tesla.  Their price was fair and accurate and payment was made the working day following their collection from my home nearly 150 miles from their showroom.  Thanks you all for a great experieince which I would recommend to...

Complete professionals and delight in every sense of the word whether you are selling or buying a car through them.  They treat you with a tremendous amount of respect and they deliver!!!! Thank you all at Rsymons!

Best car purchase experience ever at R Symons. Never felt rushed or pressured.  Great cars, great people and great coffee!

I wasn’t sure about going electric but R Symons convinced me to make the leap. I have only had my car one day but already love it. You need a different mindset to move from LandRover to Tesla and I am confident my journey will be supported.

R Symons and his staff are very good, no hard selling, they simply answer your questions honestly. We looked at a car listed for sale, had a test drive, and agreed to buy it there and then. No regrets, and they gave us continuing support and advice, it’s our first electric car.

Huge knowledge in dealing with Tesla's and probably the largest selection of quality Teslas in the south. Great after sales service and help in getting to know the car and all the features.

Really excellent advice, service and knowledge thanks very much indeed!

The only way to buy a car. From the initial email contact through to driving away the car, the whole experience was an absolute pleasure. The staff at R Symons are polite, professional and can’t do enough for you. This is the second car I have bought from these guys in the last 3 years and I have to say that I am 100% satisfied with the car and the service. 5 stars which are well deserved.

Great enagagement from initial call, through to viewing and purchase. Conversation was honest and fair in all aspects, and the chaps we great to deal with. There was no pressure to buy, just great advice and honest feedback. There was a warranty item to fix with the car, and the tea arranged for it to be fixed before handover. I’d highly recommend them for a future purchase.

We were well received for a viewing appointment. All questions answered and the test drive was undertaken to my satisfaction so we bought the vehicle which has been wonderful for over a year!

great experience with knowledgable and helpful staff

The guys at R Symons were great to deal with, made the buying process simple, and their aftercare service has been superb - I plan to buy my next car from the guys at R Symons.

Excellent service 5 star ! So helpful and professional and go out there way to oblige .. Definitely will be buying my cars from them In the future Thank you for making a buying a car such a pleasure

Excellent advice and no high pressure selling. These guys are real EV enthusiasts and we could not be happier with the purchase of our car. We viewed on the Friday and picked up the next day, p/x sorted together with new tyres, window tints and a valet on our new car. If you wanted a use EV, especially a Tesla you should go here.

I was extremely impressed with the expertise & helpfulness of the staff at R Symons in my search for a suitable Tesla Model S. This didn't take long to achieve & the process of purchasing & collecting was painless & the car at handover was in pristine condition. They are also looking after the sale of my 2012 Prius T-Spirit which makes the whole experience of changing vehicles quite straightforward. Highly recommended!

Thanks to R Symons for selling my tesla. There was some minor work that needed doing and 1 part it had to go back to tesla. They did everything. Booked the appointment drove it there, the works. This is the 3rd tesla in and out we have bought and sold with them and 100% would recommend them.

Great team, friendly staff, felt very taken care of. Even replied to queries on a Sunday!

This knowledgeable and efficient team have restored my faith in car dealers. A first class experience from start to finish

Easy and relaxed purchase. Quality stock and great guy's to deal with. EV is the future. The test drive confirmed this immediately. I wish the company well.

Friendly, knowledgeable service that never felt pushy. They took time to answer all our questions patiently and fully making us feel comfortable with the car and the process of buying it. Would happily recommend them to my friends.

Teslas are different of course. And they need real expertise to explain not only how they work, but the subtle differences in specification and what that might mean to you. The team at R Symons have expertise that borders between keen enthusiast and utter nerd. They have excellent, , abundant and well presented stock, comfy sofas and reasonable coffee. If you get there too early, there’s a brilliant breakfast/brunch cafe run by an amiable Scotsman from Inverness just up the road. Well pric...

If you are buying a pre-owned Tesla, these are the people to speak to... An absolutely first class experience from start to finish. Staff offered friendly expert advice, zero sales pressure and once I'd chosen the features that I wanted, they helped me to select the perfect car for my budget. The car was perfectly prepared and I was given a comprehensive handover/orientation with the car's features including a two page 'fact sheet' full of useful tips for living with the car. 100% recommended!...

Experts in the area of Electric Vehicles. Great team with a varied selection of mainly Teslas on offer. Always very helpful and willing to guide you to best vehicle for your needs. After-sales service is second to none and nothing is too much trouble.

Top advice and great customer service. Simply excellent. Would highly recommend R Symons Ltd.

Good service, very knowledgeable and helpful in taking the plunge with an electric car

I made contact with the team and had a very positive feeling about it all before even meeting them. Very relaxed, knowledgeable professionals whom only present the vehicle specifications without pushing for a sale. In fact I only asked the price after deciding to buy the car . Thoroughly recommend these guys if you want to be treated like a valued customer.

Very friendly, informed,and helpful. All my questions were answered fully which gave the feeling that they know Teslas inside out. All the form filling was completed rapidly and efficiently, so I became the owner of a Tesla very quickly.

Being in the motor trade for 55 years and now retired it was time to look at buying a used Tesla. After a visit to look at the stock and a chat with the Team who are most knowledgeable and helpful it was time to return home for a think. Days past and looking at there stock a car ticked all the boxes . I paid for the car and if it was not to my liking on collection the money would be refunded wow. No need for that as the car was as described and better. A trip home and the use of Symons tips and ...

Easy to get hold of, responsive, understand the cars very well and unpressured environment. Happily bought the car.

I've bought 2 cars from RSymons now. Both times have been great experiences. Exciting to see the company grow, really good guys and they know what they are talking about when it comes to Tesla!

This was more money than i have ever spent before on a car before but i now have a Tesla Model S90d and could not be more pleased, what a fantastic car! Everyone i dealt with at Symons could not have been more helpful during the process and they certainly know loads about Tesla's and gave a thorough run through of the controls before i left. I went to them as they were recommended by a company of electric vehicle specialist mechanics and the recommendation was spot on. Thanks Patrick

Excellent communication and customer care including pick up from the airport.

If you are looking to purchase a Tesla car from a truly professional dealer look no further than R Symons Ltd. A truly pleasurable experience.

Great communication. No sales gimmicks just great cars and decent prices.