Reviews

Excellent service. From order to delivery is 24 hours.

A phenomenal customer experience right from my very first call to Sophie. I was fixated on a ModelX with a great range and she made me aware a ModelS would always have greater range and can have 7 seats. Expert advice also from Jo once a 7seat Model S available. Vehicle delivered with the friendliest welcome (despite the rain) from the owner of the dealership himself Richard Symons. p.s. They even told me I'd accidentally overpaid £1,000 since I'd already paid the £1,000 deposit. I'm...

Really good experience, the communication between R Symons was excellent, always willing to go the extra mile and answer any questions I had. Handover experience was very smooth and demonstration of the superchargers.

Great service from Sophie and the team. Prompt delivery of my Tesla. 

From start to finish simply a first class service.  The service they provided selling my EGolf exceeded all expectations.  Arranged the pick up of my car from Essex and kept me in the loop with progress all the time.  Highly recommended. 

R Symons sold our car. We're absolutely over the moon with how quickly they were able to turn the sale around.  They kept us informed whilst the sale was being agreed, and were hugely helpful and responsive throughout. I have absolutely no doubt that the experience of buying through R Symons would be equally as positive, highly recommended. 

I entrusted the sale of my Tesla S to Richard and the team whilst I was abroad.  They provided an extremely professional service from pickup of the vehicle to it's sale, all achieved within a fortnight.  Their knowledge of the Tesla product is second to none in the UK and are genuinely nice people to deal with.  If you to buy or sell a Tesla, look no further than R Symons Ltd. 

Fantastic customer service.  Bought my first car here, very nice guys.  Had a problem with the timing chain a week later, they had a truck sent out that night to tow it to the garage for me and paid for the work to be done.  Over the moon with the experience and would highly recommend R Symons Ltd. 

Had the pleasure of dealing with Richard and team for the sale of my Model X.  A friendly, professional service from the first chat on the phone to the sale.  I was kept informed every step of the way and nothing was too much trouble.  Absolutely 5 star service. 

We read 45 reviews then went to the see the Tesla on sale at R Symons, and we were very impressed. We found Richard and Jo very helpful, nothing was too much trouble.  Their knowledge of Tesla cars is second to none. Having researched EV's for 2 years we decided to take the plunge.  We have only been driving our Tesla for one week, it was the right choice and pleased to buy it from R Symons.  We highly recommend them to everybody. 

Just wanted to express my sincere thanks to Richard and all concerned with buying my car from me.  It's difficult to write just how professional all of the procedure was dealt with.  This was purely R. Symons making a purchase from me as I was buying a new Tesla.  Their price was fair and accurate and payment was made the working day following their collection from my home nearly 150 miles from their showroom.  Thanks you all for a great experieince which I would recommend to...

Complete professionals and delight in every sense of the word whether you are selling or buying a car through them.  They treat you with a tremendous amount of respect and they deliver!!!! Thank you all at Rsymons!

Best car purchase experience ever at R Symons. Never felt rushed or pressured.  Great cars, great people and great coffee!

I wasn’t sure about going electric but R Symons convinced me to make the leap. I have only had my car one day but already love it. You need a different mindset to move from LandRover to Tesla and I am confident my journey will be supported.

R Symons and his staff are very good, no hard selling, they simply answer your questions honestly. We looked at a car listed for sale, had a test drive, and agreed to buy it there and then. No regrets, and they gave us continuing support and advice, it’s our first electric car.

Huge knowledge in dealing with Tesla's and probably the largest selection of quality Teslas in the south. Great after sales service and help in getting to know the car and all the features.

Really excellent advice, service and knowledge thanks very much indeed!

The only way to buy a car. From the initial email contact through to driving away the car, the whole experience was an absolute pleasure. The staff at R Symons are polite, professional and can’t do enough for you. This is the second car I have bought from these guys in the last 3 years and I have to say that I am 100% satisfied with the car and the service. 5 stars which are well deserved.

Great enagagement from initial call, through to viewing and purchase. Conversation was honest and fair in all aspects, and the chaps we great to deal with. There was no pressure to buy, just great advice and honest feedback. There was a warranty item to fix with the car, and the tea arranged for it to be fixed before handover. I’d highly recommend them for a future purchase.

We were well received for a viewing appointment. All questions answered and the test drive was undertaken to my satisfaction so we bought the vehicle which has been wonderful for over a year!

great experience with knowledgable and helpful staff

The guys at R Symons were great to deal with, made the buying process simple, and their aftercare service has been superb - I plan to buy my next car from the guys at R Symons.

Excellent service 5 star ! So helpful and professional and go out there way to oblige .. Definitely will be buying my cars from them In the future Thank you for making a buying a car such a pleasure

Excellent advice and no high pressure selling. These guys are real EV enthusiasts and we could not be happier with the purchase of our car. We viewed on the Friday and picked up the next day, p/x sorted together with new tyres, window tints and a valet on our new car. If you wanted a use EV, especially a Tesla you should go here.

I was extremely impressed with the expertise & helpfulness of the staff at R Symons in my search for a suitable Tesla Model S. This didn't take long to achieve & the process of purchasing & collecting was painless & the car at handover was in pristine condition. They are also looking after the sale of my 2012 Prius T-Spirit which makes the whole experience of changing vehicles quite straightforward. Highly recommended!

Thanks to R Symons for selling my tesla. There was some minor work that needed doing and 1 part it had to go back to tesla. They did everything. Booked the appointment drove it there, the works. This is the 3rd tesla in and out we have bought and sold with them and 100% would recommend them.

Great team, friendly staff, felt very taken care of. Even replied to queries on a Sunday!

This knowledgeable and efficient team have restored my faith in car dealers. A first class experience from start to finish

Easy and relaxed purchase. Quality stock and great guy's to deal with. EV is the future. The test drive confirmed this immediately. I wish the company well.

Friendly, knowledgeable service that never felt pushy. They took time to answer all our questions patiently and fully making us feel comfortable with the car and the process of buying it. Would happily recommend them to my friends.

Teslas are different of course. And they need real expertise to explain not only how they work, but the subtle differences in specification and what that might mean to you. The team at R Symons have expertise that borders between keen enthusiast and utter nerd. They have excellent, , abundant and well presented stock, comfy sofas and reasonable coffee. If you get there too early, there’s a brilliant breakfast/brunch cafe run by an amiable Scotsman from Inverness just up the road. Well pric...

If you are buying a pre-owned Tesla, these are the people to speak to... An absolutely first class experience from start to finish. Staff offered friendly expert advice, zero sales pressure and once I'd chosen the features that I wanted, they helped me to select the perfect car for my budget. The car was perfectly prepared and I was given a comprehensive handover/orientation with the car's features including a two page 'fact sheet' full of useful tips for living with the car. 100% recommended!...

Experts in the area of Electric Vehicles. Great team with a varied selection of mainly Teslas on offer. Always very helpful and willing to guide you to best vehicle for your needs. After-sales service is second to none and nothing is too much trouble.

Top advice and great customer service. Simply excellent. Would highly recommend R Symons Ltd.

Good service, very knowledgeable and helpful in taking the plunge with an electric car

I made contact with the team and had a very positive feeling about it all before even meeting them. Very relaxed, knowledgeable professionals whom only present the vehicle specifications without pushing for a sale. In fact I only asked the price after deciding to buy the car . Thoroughly recommend these guys if you want to be treated like a valued customer.