Reviews

Nice guys, good communication and very helpful from start to finish. Lovely cars too

The team at R Symons went above and beyond, coming in on their days off, helping me navigate the world of buying electric and generally being stand up people. They have an impressive range of optional extras that can be arranged very simply and they also arranged delivery for a very reasonable price. Will definitely check in with them next time I need a car and recommend to others in the market for electric.

Friendly, patient, knowledgeable, enthusiastic and helpful; you couldn't wish for a nicer bunch of guys to help you with your first purchase of an electric vehicle. One word sums it up - superb!

The staff were extremely welcoming, professional and knowledgeable. Nothing was too much trouble and at no time did we feel under any pressure. Have to say, it’s the most enjoyable car purchase I ever experienced. Thank you RSymons Ltd Team

Absolutely great people to deal with. Extremely knowledgeable & most helpful.

All the team was very helpful. Jo knew his information so well and the whole process was smooth and great. Would highly recommend R Symons! They are a reliable, professional and trustworthy team.

My first Tesla and the team at R Symons were all extremely helpful and willing to spend time discussing all aspects of the car and about owning a Tesla, Generally a nice bunch of guys to deal with.

After watching used Tesla's on the Tesla website and getting nowhere I came across without doubt the cheapest Tesla in the UK. I also bought one of the highest mileage Tesla's in the UK and it now lists within the top 30 of the highest mileage Tesla's in the world. Now the guys here were straight up it needed a couple of minor things but that this was reflected in the price. Anyhow I took it for a test drive with no sales pressure what so ever! Yep odd from car sales men. The car was as describe...

A very relaxed and friendly atmosphere, down to earth and knowledgeable staff nothing was to much trouble. Didn't feel rushed at all a real pleasure to do business.

The service provided by R Symons could not have been better. Response to my initial email enquiry was almost instant despite it being late on a Friday night. Once a purchase was agreed the whole process was quick, easy and a pleasure to be part of. Communication at every stage was fantastic and the preparation and delivery of the car at a time to suit me was flawless. I got the impression of a team of real car enthusiasts and their attitude came through and made the purchase process highly enjoy...

The team at R Symons helped guide me through understanding my new car. I have never owned an electric car before. They sent my a tips 'n tricks guide and sat with me to demonstrate and help me understand how the entire car works.

Very pleasant experience buying from R Symons. It was my first EV purchase, and I appreciated the time that the staff spent with me guiding me through the process and ensuring everything went well. I'm delighted with the car.

The most genuine guys I’ve had the pleasure of buying a car from. They are knowledgeable and I bet they will help with any queries I have with my car. I was so nervous buying an EV and the folks answered all my questions. They can answer any question and will help with any query. These are people on your side which makes the experience so much more peaceful. Thanks guys, all the best ;)

Although it was all done by email and over the phone, the service was excellent, the car was exactly as described when delivered and the delivery driver was very professional. Would definitely buy from R Symons again.

I made a long distance purchase of my Tesla ModelS P85D from R Symons Ltd. The owner was clearly very knowledgable about Tesla’s and gave an honest description of the car. He arranged a smooth sale and also answered many of my questions after the sale. The car has been fantastic. I wouldn’t hesitate to recommend R Symons Ltd to anyone looking to buy a Tesla.

From the first phone call to the buying and selling of the vehicles was a positive, professional and friendly experience.

I have recently purchased my first Tesla (and EV) from R Symons and can’t recommend enough. The team was always willing to answer my numerous questions about moving to electric and went the extra mile to make sure I was happy with the car. The buying process was seamless, and they will be the first place I go when I inevitably buy my 2nd Tesla in the future!

The guys at R Symons were friendly, polite, helpful and very knowledgeable about Tesla cars. There was no big sales pressure, but then Teslas sell themselves don't they. It was a pleasure dealing with them. We are grateful for all the knowledge and tips they gave us.

The team worked with us make sure the car we bought from them was exactly what we needed. Totally honest and trust worthy. When they said they would do something they did it and I would not hesitate to call them again if I needed help with finding a car.

You won’t find a team of more knowledgeable, honest, flexible, customer-centric EV car salesmen. They will answer all your queries with a transparency not usually associated with this field of work. Their depth of knowledge in the EV and ICE field is boggling. Above all they are genuinely nice guys who really want you to be happy with your purchase. I can recommend them unconditionally. Trust me I’m a Doctor......!

I recently purchased a Tesla and I absolutely love it! I was shown everything I needed to know about the car. Nothing was too much trouble and they went above and beyond to make sure I was a satisfied customer.

We received an early response to our initial inquiry and great attention to detail throughout our dealings. The staff were patient in answering a host of questions, took care not to bombard us with information but helped us to build sufficient understanding to appreciate the vehicle that we eventually bought. Despite initial reservations about buying from any company than Tesla itself, I would now recommend going to R Symons for a used vehicle. They seem to have built a depth of understanding of...

Professional, knowledgeable and friendly service with no pushy salesman. If your looking to buy a Tesla I strongly recommend you talk to R Symons Ltd .

A great end to end buying experience with team. Very pleasant guys and knowledgeable in the Tesla products and experience. Very recommended.

  "1st class car and service all round, a credit to the motor trade (unusual these days) 5* rating as far as I'm concerned."

Sold my car with R Symons. Well advertised and when a buyer was found they came and collected, no hassle and arranged finance for the new buyer. Kept me informed all the way. Thank you

My Tesla XP100D sold within a few weeks for considerably more than the trade in quote I received. Richard and the team are friendly and professional and I would not hesitate to recommend them.

Hey guys. This place is well worth a visit. The staff are so friendly and professional. I felt at ease soon as I got there. Down to earth people. Even got offered a cup of tea. It was a three hour journey which felt like a mission alone. But when I got there and saw the car I fell in love with straight away. If your after a electic or hybrid car especially a tesla this is definitely the place to go and get one. I think that will be my next car tesla model x perhaps. We will see. So guys thanks a...

Had fun driving back to Kent yesterday, gave me a fair bit of practice. Lots to learn, but for now, very happy thanks. You and your team were very helpful indeed - much appreciated!

I’ve never sold a car in this way before so was slightly nervous. I need not have been, it was handled extremely professionally from start to finish. I achieved exactly what I was hoping for. From a buyers perspective I would highly recommend Richard and the team, they know exactly what they are talking about and that’s very important, especially when buying a Tesla where there are so many variables.

If you want to buy an electric car - and more specifically a Tesla - than you can't do much better than R Symons. Unlike other garages I spoke with, the guys and gals at R Symons know all the ins-and-outs of electrics cars; not only that but they are passionate about them! None of the slimy bravado that you get at other garages, just helpful honest advise. Couldn't be happier!

In a COVID world, buying a car from a dealer over 400 miles away should have been a nightmare. It wasn't. Jo and the team at R Symons made the process probably easier (and certainly better) than just about any car I've purchased. I chose R Symons because I wanted to buy from a team that was truly knowledgable about the product and good people to deal with. I am happy to report that both these things proved to be true and I would also like to thank the team for the regular updates that they gave ...

I entrusted the sale of my 2018 Tesla X to R Symons and they did a great job selling it for the price we agreed and in the agreed timeframe. I am thoroughly pleased with the service and support provided by the team. Conor Murphy.

An absolute pleasure to do business with such a professional company. R Symons are experts in EV’s and specifically Tesla’s. Even in the current difficult CV19 circumstances, they sold my MX within 2 weeks and handled everything remotely. Collecting the car from my home, ensuring a couple of minor cosmetic things were sorted as well as upgrading the MCU and then delivering to the new owner. Richard, Jo and Sophie are a pleasure to work with, keeping me informed throughout the process...