Reviews

Personalised service, no issue/question was a problem. Great support lasting around three hours one to one service for a new tesla customer. Even picked me up from a We Buy Any Car office 30 minutes away.

Experience from start to finish was first class. I saw Richard's buyer's guide videos. He came across as an honest broker and a professional dealership. This car came up, looked great. I arranged a test drive. everyone was really helpful. Got a great deal and I am very happy. I would definitely recommend R Symons to anyone who will listen

Excellent service, totally hassle free way of selling your car. From picking the car up from my home to receiving money in my account took 3 weeks. The quoted sale price was very close to the final sale price. Will use again. Highly recommended.

I would just like to thank Richard and his great team for a 5 star service when selling my Tesla model S. I was talked through the process and given a price range of which to sell the car for and they would even pick it up for me. I did all the paperwork via email but I personally drove the car to their premises, for I was slightly concerned about leaving my valuable car with strangers. I must say when I arrived I straight away had no issues about leaving it, for this is a very professional set ...

Cheerful expert and generally good to deal with

Brilliant service. R Symons manage to tread the difficult and fine line of keeping both the seller and buyer happy by attention to detail, great communication at every step and fair and straightforward pricing. I would definitely recommend. 

Excellent buying experience from start to finish. The R Symons team are very knowledgeable and extremely helpful. The handover was very comprehensive and we had a laugh too. I cannot recommend them highly enough.

Excellent expertise and curtesy Jo made our non contact transaction seemless Answererd all questions with patience and made everything perfect Car was exactly as he described it and more than we expected A firm that now has our gratitude and trust and our go for all our family’s EVs

1st class service, very friendly. Car exactly as described.

I have bought and sold a car from R Symons now. R Symons have been fantastic every step of the way. Most recently, I sold my car through R Symons, the whole process was easy, and communication was brilliant! I would highly recommend them."  

A top rate service and experience from start to finish. Really knew their stuff and could not do more to help. Highly recommended to buy from

The friendly and knowledgeable team at R Symons made buying a Tesla model S a pleasure. We would have no hesitation in recommending them to friends and family. Their ongoing after sales service is also very much appreciated.

Better than any other dealer I have used, Richard and his team provide a very friendly and professional service.  I purchased a Model S from them, received faultless aftersales service following a defect, and they later sold the car for me for a better price than I could have achieved.  Highly recommended.

Fantastic service and so knowledgeable

Thanks to all for the excellent service we received whilst purchasing our Model 3. Collection day was a great experience. Excellent hand over with lots of useful information and tips. It was nice to speak to someone who knows the product.

I moved house and no longer needed the car to commute. I have to be stoic about it otherwise I might breakdown in tears. R Symons Ltd and the team made the entire experience pain-free and seamless. In fact, the only part of it all that I regret is the drop off and that was only because I rejected the offer of a pickup in favour of driving it for the last time.    From initial contact to transfering payment I felt comfortable deferring to the team and their expertise and professionali...

I made contact with Richard initially to enquire about options for selling my car.  What I got back was a friendly, relaxed discussion about the market, real world prices, and down to earth advice with no pressure.  I chose to use the brokerage scheme to sell my Model 3, under the watchful eye of Sophie who was excellent to deal with from start to finish. From sorting out the paperwork and collecting the car to managing the sale process, everything is laid out clearly about how it work...

Dear all – huge appreciation for your support in selling my car –  the rapid replies to any of my queries concerns, the regular contact and the seamless process ! The UK Teslerati have often extolled your virtues and now I can why. Many thanks

These guys are great, fantastic service. Quick response and even when I just dropped in they made the whole process slick, friendly and full of knowledge. If you are in the market for an EV you need to try them. Cannot recommend highly enough. Thank you so much, thrilled with everything.

great job well done. Terrific service would recommend you to anyone.

I was looking to sell my Tesla M3 and, having heard good things, contacted R Symons to see what they thought.  From the outset the service was excellent - they clearly explained how the service they offer works, and gave me a likely sale price range that was quite a bit higher than I’d anticipated.  I gave the go ahead, and it was plain sailing from there.  No hassle at all - the car was collected, tidied up, marketed and sold in a little over a week. Even better, it was at ...

Good knowledgeable staff who were friendly and helpful. Easy to deal with and prompt delivery of car.

Can't say enough great things about our experience with R Symons. Genuine enthusiasts, professional, personal, friendly & they go the extra mile to ensure your upmost satisfaction. No usual sales tactics, on the contrary I felt I was being the pushy one. Sophie & Jo kept us in the picture with 1st class communication throughout, they are both a fountain of knowledge and nothing was too much trouble for them. On the day of the handover, Jo couldn't do enough for us and he went though ever...

My wife and I found the service and support absolutely first class. Very friendly and knowledgeable with infectious enthusiasm!

Many thanks for your assistance with this sale, it has been plain sailing and I wouldn’t hesitate to recommend R Symons to others.  The team have been clear and concise with info throughout and I’ve felt in safe hands.  

A first class experience from start to finish. The video call as we could not inspect before purchase was particularly useful.

Very good service and excellent EV knowledge and experience.

I have been very impressed with the service you have offered, from my initial conversations with you, through to the sale of my car; everyone I have dealt with at R Symons has been very professional and a pleasure to do business with. I am really pleased with the price achieved for my Model X, which was considerably more than I was offered elsewhere. I will have no hesitation in using you again in the future, or in recommending you to my friends.

Professional, honest and great service from the team. Would recommend buying any car from R Symons.Professional, honest and great service from the team. Would recommend buying any car from R Symons.

These guys are the best - genuine enthusiasts, hugely knowledgeable on Tesla, interesting and entertaining. Have already recommended them to others

Sophie and Jo made the whole buying experience very efficient and straightforward. They were very friendly, responsive and knowledgeable on Tesla cars. We found this invaluable as we were making our first purchase of an electric car. I would highly recommend them and would definitely use R Symons again.

Excellent service and nice people to deal with. We received a very fair price for our part exchange and the Model 3 performance we purchased was immaculate. The whole transaction was completed on the telephone and online, and we basically exchanged vehicles as a click and collect sale at a convenient time and location. Highly recommended

R Symons were fantastic from start to finish. A special thanks to Sophie who was very informative and made the process very smooth and simple.

"I want to thank the team at R Symons for providing me with seamless experience in selling my Tesla Model 3 Performance. The process was very smooth and I was updated throughout to know at what stage of the sale the car was. At the end I was very happy with the price they obtained for me and they settled my outstanding finance with Tesla directly. Fantastic company to deal with."

I am OCD and exceptionally picky, some might say pedantic, so the though of buying a used car fills me with fear especially during lockdown when physical viewings aren't possible. I knew the model that I wanted and once I had started the conversation with R Symons I couldn't have asked for a more honest and open approach to them selling the vehicle with them highlighting both the good points and where some minor attention was needed. This gave me the confidence to purchase remotely and when deli...

Fantastic team of EV specialists who couldn’t have been more helpful. I would highly recommend them for the purchase of your new Tesla or alternate EV. I purchased the car as a click and collect in lock down and it was prepared perfectly. Thanks again to everyone!