Reviews

A first class experience from start to finish. The video call as we could not inspect before purchase was particularly useful.

Very good service and excellent EV knowledge and experience.

I have been very impressed with the service you have offered, from my initial conversations with you, through to the sale of my car; everyone I have dealt with at R Symons has been very professional and a pleasure to do business with. I am really pleased with the price achieved for my Model X, which was considerably more than I was offered elsewhere. I will have no hesitation in using you again in the future, or in recommending you to my friends.

Professional, honest and great service from the team. Would recommend buying any car from R Symons.Professional, honest and great service from the team. Would recommend buying any car from R Symons.

These guys are the best - genuine enthusiasts, hugely knowledgeable on Tesla, interesting and entertaining. Have already recommended them to others

Sophie and Jo made the whole buying experience very efficient and straightforward. They were very friendly, responsive and knowledgeable on Tesla cars. We found this invaluable as we were making our first purchase of an electric car. I would highly recommend them and would definitely use R Symons again.

Excellent service and nice people to deal with. We received a very fair price for our part exchange and the Model 3 performance we purchased was immaculate. The whole transaction was completed on the telephone and online, and we basically exchanged vehicles as a click and collect sale at a convenient time and location. Highly recommended

R Symons were fantastic from start to finish. A special thanks to Sophie who was very informative and made the process very smooth and simple.

"I want to thank the team at R Symons for providing me with seamless experience in selling my Tesla Model 3 Performance. The process was very smooth and I was updated throughout to know at what stage of the sale the car was. At the end I was very happy with the price they obtained for me and they settled my outstanding finance with Tesla directly. Fantastic company to deal with."

I am OCD and exceptionally picky, some might say pedantic, so the though of buying a used car fills me with fear especially during lockdown when physical viewings aren't possible. I knew the model that I wanted and once I had started the conversation with R Symons I couldn't have asked for a more honest and open approach to them selling the vehicle with them highlighting both the good points and where some minor attention was needed. This gave me the confidence to purchase remotely and when deli...

Fantastic team of EV specialists who couldn’t have been more helpful. I would highly recommend them for the purchase of your new Tesla or alternate EV. I purchased the car as a click and collect in lock down and it was prepared perfectly. Thanks again to everyone!

Fantastic service from R Symons and the team yet again. We have now used them to sell two of our Tesla’s and the purchase of one from them was completed painless and with professionalism throughout! We have also used them to de-chrome two cars and have been thoroughly impressed with results on both occasions (including their COVID safety measures) and we can’t recommend them highly enough!

Very helpful and friendly, spent a lot of time on vehicle handover to ensure I was happy. Lots of communication throughout the buying process with timely and helpful replies.

Both Sophie and Jo provided good communication in the buying cycle and Jo provided an excellent handover on the day I picked up the car.

Amazing service from all the team at R Symons, top knowledge and excellent communication through out the process. They made buying a car exciting and fun as it should be!!

Click and collect pick up. Car was beautifully prepared. Car handover was excellent with good explanation of functions etc The R Symons team did a great job considering the current restrictions

from the very start of the process Sophie handled this brilliantly. so so impressed. everything was super professional and most importantly we got the asking price in less than 48 hours !

Excellent service received from R Symons for the sale of a Tesla Model S 85D. Excellent communication throughout the process, collected the car as promised and managed to complete a sale within a very short time period. Will definitely use again in the future for further sales.

Easy, no issues or problems and I didn’t even see the car in the flesh until it arrived and I’d paid for it!

Dealing with R Symons to sell my car was extremely easy. From collection, repairs, new parts, MOT, there wasn’t anything they weren’t able to take care of and make the process smooth. The car was sold within a month and everything settled within days of the sale. Can’t thank them enough for all the help. Will definitely sell my next car through them also!

Efficient, good communication and vehicle was deli

We sold our Performance Model 3 with R Symons and received nothing but first-class service from the initial conversation, through collection and inspection to the sale of the car. I cannot fault them! Jo Webb and Sophie Robertson have been excellent, they have both handled everything with speed and precision. When it comes to purchasing my next EV, I will definitely go through R Symons.

Very professional and friendly. Happy to explain even at minus 6!

Pleasant, reliable, quick to respond, very knowledgeable about the vehicle.

Outstanding service from Jo at R Symons. He made sure that my every wish was sorted and delivered me the Tesla of my dreams. I cannot recommend Jo and R Symons enough and will always look to buy my electric cars from them.

I bought my first electric vehicle (Tesla Model S) from RSymons which had been a fantastic experience throughout. Up front, clear communication, amazing service and zero tiresome sales tactics. So when the time came to sell the car, I rang up Jo, had a five minute chat about how they could help and decided to ask for their help in selling too. The whole process was done in under two weeks and was a great experience at every step of the way. Thoroughly recommend giving RSymons a ring if...

very good handover considering current climate, very professional throughout.

Nice people to do business with. Sophie was very professional!

An absolute pleasure to do business with such a professional company R Symons Ltd. They sold my first MX90 in 2019 and now my wife MX P100 in just few days and handled everything remotely.   I am thoroughly pleased with the service and support provided by the team, Sergiu, Richard and Sophie.

To Sophie and Richard thank you both so much for your time and assistance with selling my Tesla Model 3. Your extensive knowledge and relaxed and friendly nature really helped me throughout this quick and efficient process. I cannot recommend you enough, 5 stars.. thanks again.

Really impressed. Bought a Tesla Model 3 and did everything remotely, from speaking to the team to getting the car delivered - could have been any easier and a completely different experience to when I bought my last car from a dealer.

Great experience given the current COVID restrictions. Very happy with car and my first EV!

Very professional service. Everything described was as it should be. No fuss or hassle.pleasure to do business with. Would recommend. 

Was hugely impressed with the service I received from R Symons. I dropped my car to sell with them and they sold it in no time for the right money. Every enquiry and offer was communicated and I was kept in the loop with all developments. Will gladly use them again

A fantastic experience from start to finish. The team were a pleasure to deal with and through their attention to detail, preparation and professionalism helped secure a fantastic price for my car. Whether buying or selling, I can't recommend R Symons highly enough.

Thanks for your help in these difficult times to be 12000 miles from home and with your assistance I would recommend you to any one. Thanks for your help once again.