Reviews

Recently used R Symons to sell my Model S. I used the brokerage service where the team handled the whole process for me from the beginning with clear guidance and expectations from Jo, to the collection of the car by Richard with his wealth of knowledge on anything EV, then with help from Mark in vehicle prep, with his best judgement of which areas to address that would maximise value of the car . Would highly recommend to anyone looking to buy or sell a EV . Looking forward to dealing with the ...

R Symons Ltd. were a joy to deal with. We are thrilled with our Tesla, and Jo made the whole purchasing experience a pleasure. I would not hesitate to recommend them.

Excellent service from the team at R Symons. Their knowledge and experience is first rate and at every step in the process their attention to detail and clear communications made it hassle free and painless for me. As if that wasn't enough, the integrity and professionalism shown by all, really sets them apart. Highly recommended whether you are buying or selling.

We saw their videos and they inspired trust. Their patience in dealing with first time electric car owners was great

The whole team at R Symons were friendly and professional. We chose their brokerage service and we were kept informed throughout. Nothing was too much trouble for the team, who were able to answer all our queries and deal with all the details effectively. We wouldn't hesitate to recommend them. 

If you had told me I’d buy a car from a dealer I’d never met i’d had thought you were mad but that’s what I’ve done. I’ve been looking for a Tesla model 3 Performance for a while and spotted one at R Symons.From my first contact to driving away it was a pleasure. They clearly know their stuff. After agreeing a fair price I arranged collection and the handover was fantastic. 2 hours of getting my Tesla account sorted plus a familiarisation drive.All good so far...

What a great experience. From the initial enquiry all the way through including after-sales, the comms have been excellent. The purchase day was a fab experience, from local rail station pickup, the walk through the cars features, good coffee, to signing final paperwork and driving away. What a brilliant team and would especially like to thank Sharon and Serge. I have already recommended friends come and purchase through R Symons Ltd too.

They are as enthusiastic about EV's as I am. Busy team but communicated well through difficult times. What you see onYouTube is what you get in person.

What a friendly team at R Symons. After meeting Jo Webb, I immediately used their brokerage service. Richard and Sharon were also brilliant. Money is now in my bank. Excellent service, highly recommended. 

What a great experience. From the initial enquiry all the way through including after-sales, the comms have been excellent. The purchase day was a fab experience, from local rail station pickup, the walk through the cars features, good coffee, to signing final paperwork and driving away. What a brilliant team and would especially like to thank Sharon and Serge. I have already recommended friends come and purchase through R Symons Ltd too.   

'The team at R Symons made the process of selling my car incredibly easy.  From initial advice and consultation to collecting from my home and preparing the vehicle back to a like new condition, I only needed to be as involved as I wanted to be secure in the knowledge that they would deal with everything.  They secured a great price for my vehicle and I’d very happily recommend them to anyone looking to sell their vehicle.’

Great service and communication throughout the process. I thoroughly recommend R Symons Ltd and their brilliant team,

From Start to finish our experience with R Symons was first class. Very patient and helpful with everything, really went the extra mile to prepare the car for us with a tight deadline. Lots of helpful links and videos explaining everything in great detail. Buying a Tesla was a big step for us feels like we have made the right choice. Thanks to Richard and his great team.

R Symons were very efficient and sensible in the approach to selling the car... and reasonable in the way they then dealt with me throughout the sale period. I found Jo to be very easy to chat to, and knowledgeable about the Tesla, as well as very helpful when collecting the car.

I can’t speak highly enough of the team at R Symons, within two weeks of me dropping my Tesla Model X with them they transferred the sale proceeds into my account, which was a whopping £26,000 more than I was quoted by we buy any car! They made the entire process completely hassle free and I wouldn’t hesitate to recommend them to anybody.  

Everyone at R Symons is really helpful and very knowledgable about the cars they sell. When I collected mine, Serge took the time to explain all the features and recommend settings, answer my "my first EV" questions, and give me the sort of tips that only come from knowledge and experience.

Fantastic times with R Symons buying my Model 3 Tesla, with cups of tea and cake along the way, the experience reminded me of buying carpets in the bazaar in Istanbul, with a magic ride to fly home in at the end of the day.

Recently bought an electric car from this retailer, we went with them due to their excellent reputation. We were not disappointed. My partner did the communications and sale with Serge who was professional and knowledgeable enabling a relatively stress free experience.The actual handover of the car was excellent. We dealt with Joe who was very patient, explained everything to us, got us connected with the app and the IT side of the car etc. Made us coffees, took us for a test drive and emailed u...

These guys were great. Even though the car wasn't electric. They sorted out the part-ex and finance in a flash. Fantastic service!

Very responsive to my enquiry Jo, Richard and the whole team helped me to buy my first all electric car and were patient in explaining all the functionality of the vehicle.

Richard and the team made purchasing my first electric car an absolute dream. They did everything they could to provide me with all the information and reassurances I needed to feel happy with the purchase, and got the car in almost perfect condition ready for my collection. Highly recommended!”

The team at R Symons is absolutely lovely and made the whole process so easy from start to finish. They are very professional, prompt, and just overall a pleasure to work with. I would highly recommend their service.

I decided to replace my Model 3 with another vehicle, so contacted R Symons, the EV specialists.   I was super impressed with their personable and professional manner and was simply astounded with how quickly they sold my car.   I’d highly recommend using R Symons if you’re considering selling your car or buying a new car and would definitely use them again.

Everything from the beginning to the end was perfect. We bought a car over the phone, got all the details and pictures of the car needed. Process was fast and simple and we got our new car delivered to us in London, with a big smile on top of that. Thank you Sharon and Richard

Bought my first Tesla here and it was a great experience, Joe spent a considerable amount of time, and patience, in telling me all about the cars generally and spent over 2 hours on the day of collection teaching me how to ‘drive’ it!!They have a really good selection of second hand EV’s, mostly Tesla, and really do know everything there is to know about the cars.I would definitely recommend R Symons to anyone thinking of buying a Tesla or any EV come to that!...

The reputation of R Symonds meant that when we had to sell my late husband's Tesla 3 they were the “go to”. They have lived up to their excellent reputation. Picked up the car and quickly assessed it, letting me know immediatelywhat was required to get the car in peak condition to get the best price. It looked fabulous and was soon sold at a good price.All the paperwork was taken care of by them and I am extremely grateful for their care and attention.Mark and Sharon were particularl...

Absolutely excellent experience Every staff member has been brilliant

........" I'd just like to thank Serge (and all at R Symons) for enabling the recent sale (brokerage) of my Model 3 Performance.  It has been a fantastic experience with good communication throughout and they were able to get far more for my vehicle than I would have on my own.  Their attention to the vehicle preparation was excellent, meaning I had a vehicle in top condition to sell.  Would highly recommend anyone looking to sell their EV to give them a shout - I think you ...

I contacted R Symons to sell my Tesla for me, within a week the car had been collected, restored and uploaded to their website and pretty much sold, all I had to do was a bit of paperwork and that was it, I was kept informed through the whole process from start to finish, got a fantastic price and even some money back! So refreshing to receive such a good all round service, dealing with Sharon and Serge and can’t recommend R Symons broker highly enough. Thank you.

Very knowledgable service. Vehicles exceptionally well presented and a great handover.

Thank you! I’ve bought a superb Tesla Model S Raven from R. Symons and it’s been a faultless service. Nice relaxed test drive, no pressure and plenty of good advice. Great YouTube videos to help me compare cars and understand what I was buying (first time Tesla).  Slight struggle with change of ownership of the car but this is a Tesla issue, plenty of support from the team at R. Symons. Thanks all!

Great experience to sell my Tesla with R.Symnons. The whole team was friendly, professional at any time.  I was also properly advised on the price to expect: It took only 2 weeks for the car to sell.  R.Symons can also take care of small repairs to make the car look like new (no exaggerated).  Definitely the place to go to sell or buy a Tesla. I happened to know my buyer is very pleased tool.

We bought a Audi Q7 last weekend! Lovely clean car and the staff was really helpful and also lovely owner, feel like you walking in a family business you can trust, it's not a garage just for your money! Thank you guys for your honest welcoming. We will be back for a TESLA FAMILY CAR. 

Excellent brokerage service from the team at R. Symons.  First met Jo who explained the whole process and cost, they then prepared the car for sale and it sold within 2 weeks.  Sharon was great at keeping me informed and the money came through to me very quickly.  I would definitely use them again in the future.

I was incredibly impressed by the service and efficient of the service when selling my Model 3. The car was picked up from my house, the works required completed and the car sold within a couple of weeks. Will certainly use again in the future! 

A great and knowledgeable EV dealer, the whole team are all fantastic and as a result the buying process could not have been easier, I am very pleased with the car and would highly recommend R Symons Ltd to those new to EVs and seasoned owners alike, so thank you to Jo, Serge and Richard along with the rest of the R Symons team!