...it just felt like a very pleasant buying experience

  • Rating:
  • Source:

I found the people at R Symons to be very helpful, not in any way pushy, very informative, and took significant time in explaining aspects of the purchase and also how Teslas work. They spent an 1 hour handing over the vehicle making sure I understood how Tesla's work. The vehicle was in excellent condition, literally looked brand new, and had been prepared very well. I got the sense there was no question I couldn't ask, and if I did ask a question, they were more than capable of answering it all. They provided me with a test drive for about 30 minutes with one of their staff, Tom, who was also excellent, and it just felt like a very pleasant buying experience.