Reviews

The process of using R Symons to sell our Porsche Taycan was effortless and profitable, where we achieved £14,000 more than Porsche offered to buy the car. The communication throughout was excellent and we built a relationship of trust due to the complete transparency. Thank you for looking after us, we will be back!

An easy, straightforward, no nonsense experience. The team at RSymons were excellent. They really helped me out, I was able to step back onto the Tesla bandwagon without any fuss or problems. The Model S is fantastic chaps, thanks for all your efforts.

You have all been a pleasure to deal with and thank you for getting me a great price after Tesla trade in messed me around! Would definitely use you again in the future and recommend you to anyone. 

Fantastic result from R Symons on the sale of my Model X. They arranged collection, got the vehicle to showroom quality, and found a buyer -- in under 3 weeks! Every detail was taken care of, and communication was excellent throughout. All I had to do was hand over the keys. Saved me so much time and hassle, especially as I was in the middle of a move to Canada! Can't recommend them enough. Brilliant service from Jo, Amie, Serge, Mark and the rest of the team. 10/10....

My second car from R Symons. It probably won’t be the last. From start to finish I couldn’t fault the way the sale went through. Richard has built up a great team around him, Sergiu in particular.

We bought our Model X a few months ago from Jo at R Symons and were really pleased with the overall experience, especially the no pressure and hard sell approach. So when we decided to sell our Model 3, we made the decision to let R Symons sell if for us - a fantastic experience overall! They arranged everything from pick up of the vehicle, repairs and valeting, ready for resale and were able to sell the car fast and for a top of the market price. This took all the hassle of selling the car priv...

The whole experience has been flawless and every member of the team has been a delight from start to finish. From making my initial  enquiry and someone explaining the process, to collection of the vehicle followed by an in depth assessment of the car and what works were required to bring the car up to standard but keeping the costs low to achieve the best price. We have felt in very safe hands and overall an excellent experience which we will of course share with our family and friends&nbs...

I've now sold three cars through R Symons. The latest process was just as simple and transparent as the others. While we waited a little longer to find the right buyer than with my previous cars, Jo was convinced that he would sell my car for a top price and so it proved. Even though the commission fee was unchanged Jo went all out to get me a higher price than the minimum we had agreed which is just great service.   We've agreed that when the time comes for me to offload my wonderful Tay...

Extremely helpful, easiest buying process ever! Everyone at R Symons was super helpful every step of the way and responded promptly whenever I asked for updates during a busy period for them. They made the buying process really easy and took me through how everything operated on the car and made sure I was happy before handing it over. Definitely would recommend!...

I love cars and have enjoyed dozens both new and second hand and have dealt with many companies over the years. RSymons sets a new standard for customer service. The whole process was sublime, I was made to feel very welcome and valued by all. Was lucky enough to meet Richard himself. Although I was selling, he was gracious enough to show me some of the more glamorous cars in the showroom. His expertise and enthusiasm on EVs is second to none. Very well done to all and a big thank you till a mos...

I'd like to express my gratitude to Richard and his team for selling my car.   Your friendly, no nonsense approach accompanied with your can do attitude gave me confidence in your service. I never expected that within a week of having my car you would have sold it. I never imagined that the process would be so smooth and painless from my point of view. All topped off by you exceeding my expectations on how much my car would sell for. Your brokerage scheme was worth every penny. ...

Happy Customer! Jo was really helpful and extremely patient while I waited for my insurance money to come through so I could purchase my replacement Tesla from R Symons. I collected my car on the agreed day in great condition following a smooth transaction.

I wanted to say thanks to Richard and all at R Symons for again doing such a great job for us. We have been very impressed with you all ever since we first came to look at buying a Tesla, and got very good advice from Richard then as to which model suited our needs.We were delighted with the model S we purchased from you, and with the speed and price that you sold our VW Touran and, later, our Audi cabriolet for. On top of that, your communication was excellent, and everyone is so friendly!N...

Selling my Tesla model X was a super efficient and effective process with R. Symons brokerage service.  The car needed a few remedial bits done, which they organised for me in order to secure the best possible sale price.  Everyone I spoke to was very knowledgeable and professional, and the sale value, even after the fees and remedial works, was several thousand pounds more than the mainstream internet buyers (WBAC, Motorway etc.). Would definitely use this service again, highly recomm...

Great service from Jo, Gints and Amie and great to meet Richard!I started off watching their very informative videos on YouTube about EV ownership and range testing (driving Tesla's up and down the country) and what real-world ownership was like. Very helpful.As a potential buyer they were great, spending time to discuss options, different cars, and which would be suitable or not for my needs.Once I made my choice and picked one, Amie and the team were really helpful at getting me into the car a...

I just wanted to say a big thanks for fitting my dashboard trim on Monday. I didn’t get the chaps name who did the job but he was very friendly and helpful, made a good coffee and was keen to show me the showroom and tell me all about the other things you do.   Loved your offices.   The trim looks amazing and I will for sure be coming back to use you again in the future.

Excellence for the Second Time. This is the second time RSymons have excelled for me. The first time was last year when they sold my EV a Taycan Turbo S. That went very smoothly indeed.  ...again, everything went swimmingly. Everyone there is right on the ball. I highly recommend these guys. 

EV experts you can trust. R Symons Simply Love EV's. They where great to deal with. Richard help set everything up for me, Spending the best part of an hour in the car setting up all the Tesla features the way I wanted and setting up the app so I could top up on the way home. They live and breathe EVs and I would have no hesitation in buying my next EV from them either. Thank-you for making my transition to electric a pleasure....

Absolutely the best experience with these guys Best customer service I’ve ever had these guys are very knowledgeable nothing was to much trouble, Jo was absolutely fantastic at explaining everything, would recommend this company

Fantastic selection of cars! Very friendly staff and excellent service!

No pressure sales, very experienced in EVs. We were shown a variety of vehicles going into details for each vehicle as this was our first EV which made it easier to chose, in all a very good experience I would recommend anyone looking for an EV to consider R Symons.

Jo was happy to give me lots of advice before I decided to give him my brand new Tesla Model 3 LR to sell. Within a week of listing the car they had me a sale at the full list price. I would have no hesitation in recommending R Symons.

If you want an EV then R Symons Ltd won't disappoint! Very friendly, knowledgeable staff. Big thanks to Jo for the help with the transaction - despite the slight disappointment from Tesla with an unwillingness to carry out a software upgrade.Would thoroughly recommend. ...

A great Company with fantastic staff. I found this company initially via a google search and then the Auto Trader website. They were a pleasure to deal with from the start and the eventual handover of the Model Y I purchased.Their Website site was very professional, great pictures of a well stocked showroom of vehicles and equally great individual detail of each vehicle shown.The guys I dealt with, there were 3 in total, Jo, Aime & Serge were also very welcoming and obliging, they answered ...

Professional, knowledgable and great Service. The Team at RSEV were brilliant and sold my car for a great price with no hassle and earned my complete trust. They provide advice, realistic sale prices and do all the hard work! I will be taking my new car there for them to protect and add a few nice extras.

If you want the best 5* flawless experience use these guys to buy or sell your EV. I recently sold my much loved Jaguar Ipace with R Symons and I was blown away with the knowledge, detail and customer care from every member of staff. I thought I was fussy and these guys think of everything, absolutely second to none, Richard even came along to collect my car personally! These guys give a very personal high level service and communicate every step of the way putting all dealerships to shame! I ha...

After becoming aware of R Symons through their excellent YouTube channel, and having a helpful conversation with Richard about suspension a couple of months earlier, they were my first email when I decided to sell my Tesla. Although there were other dealers and specialists nearer home, I had no hesitation in making the 300 mile round trip. The whole team were friendly and helpful throughout the transaction and importantly in the fast growing EV market have the passion and knowledge required...

Excellent service - friendly and professional staff. Very knowledgeable about Tesla - supported me through whole purchasing process from enquiry to collection of my Model X. Highly recommend R Symons to anyone thinking of making the transition to EV.

Super friendly staff and a fabulous car would highly recommend

The team at R Symons did an amazing job from first contact to collection, to fixing any little dings and scratches, and to finally finding a new home for my Tesla. The prices they offered were cheaper than any of my local options and most important of all everything was taken care of by the team who kept me informed 24/7. From my side it was a completely stress-free, hassle-free and super professional service. Will definitely sell future cars through R Symons again.

Great customer experience, friendly and informative with zero sales pressure. Easy purchase process and the car preparation was immaculate.

In a world where everyone is jumping on the electric bandwagon it has been so refreshing dealing with people with genuine expertise, who took the time to personalise and tailor advice to ensure our new car is exactly right for our needs. This is our 3rd EV (5th if you include hybrids - but we don’t) and easily the best experience to date. R Symons’ communication has been clear and unambiguous and their service is exemplary. Attention to the details makes such a difference - little th...

I was able to ask as many questions as I liked about the car I was interested in, and I got clear answers from Richard. He provided honest details of the tiny blemishes and delivered the car to my door in super fast time.

Friendly, informative and helpful staff. No "sales speak". Efficient process from start to finish.

R Symons are a very professional outfit who made selling my car a pleasant experience. The service is friendly and their pre sale recommendations are correct and sensibly priced. There were no surprises at any stage of the process. RG    

Just wanted to say a massive thank you to the whole team at RSymons. I was very hesitant as selling my car privately and asked for advice on forums.  Was recommended by many people and took a shot with RSymons. I saved so much of a headache! They quoted me with what I would get for my car considering live market prices and also told me how long it will take to sell. They were spot on with the valuation. Also, my car was sold in around the quoted 3 weeks! All the staff were very friendly,...