Reviews

I moved house and no longer needed the car to commute. I have to be stoic about it otherwise I might breakdown in tears. R Symons Ltd and the team made the entire experience pain-free and seamless. In fact, the only part of it all that I regret is the drop off and that was only because I rejected the offer of a pickup in favour of driving it for the last time.    From initial contact to transfering payment I felt comfortable deferring to the team and their expertise and professionali...

I made contact with Richard initially to enquire about options for selling my car.  What I got back was a friendly, relaxed discussion about the market, real world prices, and down to earth advice with no pressure.  I chose to use the brokerage scheme to sell my Model 3, under the watchful eye of Sophie who was excellent to deal with from start to finish. From sorting out the paperwork and collecting the car to managing the sale process, everything is laid out clearly about how it work...

Dear all – huge appreciation for your support in selling my car –  the rapid replies to any of my queries concerns, the regular contact and the seamless process ! The UK Teslerati have often extolled your virtues and now I can why. Many thanks

These guys are great, fantastic service. Quick response and even when I just dropped in they made the whole process slick, friendly and full of knowledge. If you are in the market for an EV you need to try them. Cannot recommend highly enough. Thank you so much, thrilled with everything.

great job well done. Terrific service would recommend you to anyone.

I was looking to sell my Tesla M3 and, having heard good things, contacted R Symons to see what they thought.  From the outset the service was excellent - they clearly explained how the service they offer works, and gave me a likely sale price range that was quite a bit higher than I’d anticipated.  I gave the go ahead, and it was plain sailing from there.  No hassle at all - the car was collected, tidied up, marketed and sold in a little over a week. Even better, it was at ...

Good knowledgeable staff who were friendly and helpful. Easy to deal with and prompt delivery of car.

Can't say enough great things about our experience with R Symons. Genuine enthusiasts, professional, personal, friendly & they go the extra mile to ensure your upmost satisfaction. No usual sales tactics, on the contrary I felt I was being the pushy one. Sophie & Jo kept us in the picture with 1st class communication throughout, they are both a fountain of knowledge and nothing was too much trouble for them. On the day of the handover, Jo couldn't do enough for us and he went though ever...

My wife and I found the service and support absolutely first class. Very friendly and knowledgeable with infectious enthusiasm!

Many thanks for your assistance with this sale, it has been plain sailing and I wouldn’t hesitate to recommend R Symons to others.  The team have been clear and concise with info throughout and I’ve felt in safe hands.  

A first class experience from start to finish. The video call as we could not inspect before purchase was particularly useful.

Very good service and excellent EV knowledge and experience.

I have been very impressed with the service you have offered, from my initial conversations with you, through to the sale of my car; everyone I have dealt with at R Symons has been very professional and a pleasure to do business with. I am really pleased with the price achieved for my Model X, which was considerably more than I was offered elsewhere. I will have no hesitation in using you again in the future, or in recommending you to my friends.

Professional, honest and great service from the team. Would recommend buying any car from R Symons.Professional, honest and great service from the team. Would recommend buying any car from R Symons.

These guys are the best - genuine enthusiasts, hugely knowledgeable on Tesla, interesting and entertaining. Have already recommended them to others

Sophie and Jo made the whole buying experience very efficient and straightforward. They were very friendly, responsive and knowledgeable on Tesla cars. We found this invaluable as we were making our first purchase of an electric car. I would highly recommend them and would definitely use R Symons again.

Excellent service and nice people to deal with. We received a very fair price for our part exchange and the Model 3 performance we purchased was immaculate. The whole transaction was completed on the telephone and online, and we basically exchanged vehicles as a click and collect sale at a convenient time and location. Highly recommended

R Symons were fantastic from start to finish. A special thanks to Sophie who was very informative and made the process very smooth and simple.

"I want to thank the team at R Symons for providing me with seamless experience in selling my Tesla Model 3 Performance. The process was very smooth and I was updated throughout to know at what stage of the sale the car was. At the end I was very happy with the price they obtained for me and they settled my outstanding finance with Tesla directly. Fantastic company to deal with."

I am OCD and exceptionally picky, some might say pedantic, so the though of buying a used car fills me with fear especially during lockdown when physical viewings aren't possible. I knew the model that I wanted and once I had started the conversation with R Symons I couldn't have asked for a more honest and open approach to them selling the vehicle with them highlighting both the good points and where some minor attention was needed. This gave me the confidence to purchase remotely and when deli...

Fantastic team of EV specialists who couldn’t have been more helpful. I would highly recommend them for the purchase of your new Tesla or alternate EV. I purchased the car as a click and collect in lock down and it was prepared perfectly. Thanks again to everyone!

Fantastic service from R Symons and the team yet again. We have now used them to sell two of our Tesla’s and the purchase of one from them was completed painless and with professionalism throughout! We have also used them to de-chrome two cars and have been thoroughly impressed with results on both occasions (including their COVID safety measures) and we can’t recommend them highly enough!

Very helpful and friendly, spent a lot of time on vehicle handover to ensure I was happy. Lots of communication throughout the buying process with timely and helpful replies.

Both Sophie and Jo provided good communication in the buying cycle and Jo provided an excellent handover on the day I picked up the car.

Amazing service from all the team at R Symons, top knowledge and excellent communication through out the process. They made buying a car exciting and fun as it should be!!

Click and collect pick up. Car was beautifully prepared. Car handover was excellent with good explanation of functions etc The R Symons team did a great job considering the current restrictions

from the very start of the process Sophie handled this brilliantly. so so impressed. everything was super professional and most importantly we got the asking price in less than 48 hours !

Excellent service received from R Symons for the sale of a Tesla Model S 85D. Excellent communication throughout the process, collected the car as promised and managed to complete a sale within a very short time period. Will definitely use again in the future for further sales.

Easy, no issues or problems and I didn’t even see the car in the flesh until it arrived and I’d paid for it!

Dealing with R Symons to sell my car was extremely easy. From collection, repairs, new parts, MOT, there wasn’t anything they weren’t able to take care of and make the process smooth. The car was sold within a month and everything settled within days of the sale. Can’t thank them enough for all the help. Will definitely sell my next car through them also!

Efficient, good communication and vehicle was deli

We sold our Performance Model 3 with R Symons and received nothing but first-class service from the initial conversation, through collection and inspection to the sale of the car. I cannot fault them! Jo Webb and Sophie Robertson have been excellent, they have both handled everything with speed and precision. When it comes to purchasing my next EV, I will definitely go through R Symons.

Very professional and friendly. Happy to explain even at minus 6!

Pleasant, reliable, quick to respond, very knowledgeable about the vehicle.

Outstanding service from Jo at R Symons. He made sure that my every wish was sorted and delivered me the Tesla of my dreams. I cannot recommend Jo and R Symons enough and will always look to buy my electric cars from them.

I bought my first electric vehicle (Tesla Model S) from RSymons which had been a fantastic experience throughout. Up front, clear communication, amazing service and zero tiresome sales tactics. So when the time came to sell the car, I rang up Jo, had a five minute chat about how they could help and decided to ask for their help in selling too. The whole process was done in under two weeks and was a great experience at every step of the way. Thoroughly recommend giving RSymons a ring if...