Reviews

I was very pleased with the service provided by R Symons. All the staff were very helpful, the costs of the minor repairs required to my car were reasonable, and it sold quickly for the full asking price.

  Friendly and professional. Good experience here. We all like a bit of a deal and they were very reasonable although little room for manoeuvre as preparation and presentation very high.

Fantastic service highly recommended. The epitome of a specialist. Jo could not have done any more. If like me this is your first EV then definitely give them a go. The cars are prepared to a level above and beyond a main dealer, Jo gave me contact details for recommended home charger providers and when my insurer required a tracker put me in touch with a company who could supply and fit within 36 hours of collecting the car. The level of technology on a Tesla can be a bit daunting but Jo made ...

It's been a pleasure selling both my 2020 and 2021 Tesla Model 3s through R Symons. I came across Richard and his team in early 2021 due to their YouTube presence. They came across as trustworthy and knowledgeable. In July 2021 they've sold my 2020 Tesla Model 3 swiftly without fuss for a great price as I wanted to replace it with a 2021 model. Just now in January 2022, the team sold my 2021 Tesla Model 3 in preparation for the delivery of my new Model Y in March. Everything went well in both i...

My dealings with RSymons were short and sweet. Short because it seems no sooner after they had possession of my car to sell, they sold it in a very short time. At a very good price too and far better than I had expected. Sweet because everyone I met at the time the car was put on the trailer at collection were very enthusiastic. Jo on the other end of the phone and emails too, was very quick to respond and I was kept fully updated during the process. So, overall a very good and happy experience ...

Thank you for making the sale of my Model 3 wonderfully easy, while carefully ensuring everything is perfect for the new owner. A win-win situation, all-round!

Excellent transaction from start to finish. No "shiny suited" high pressure salesman. Just a very helpful & very knowledgeable team. From Serge, during test drive, Richard with a fair, open and honest negotiation and finally Jo for the very smooth vehicle handover, all round a stress free and highly recommended service. Thnx Guys

Selling through R Symons was a treat. Not only did they take away the hassle of dealing with tyre kickers they were able to achieve a price 10% higher than I was expecting. I tried to sell the car privately for 3 months but when I gave the car to them and it was sold in a matter of weeks. A hugely impressive and complete service from the selling side.

Recently used R Symons to sell my Model S. I used the brokerage service where the team handled the whole process for me from the beginning with clear guidance and expectations from Jo, to the collection of the car by Richard with his wealth of knowledge on anything EV, then with help from Mark in vehicle prep, with his best judgement of which areas to address that would maximise value of the car . Would highly recommend to anyone looking to buy or sell a EV . Looking forward to dealing with the ...

R Symons Ltd. were a joy to deal with. We are thrilled with our Tesla, and Jo made the whole purchasing experience a pleasure. I would not hesitate to recommend them.

Excellent service from the team at R Symons. Their knowledge and experience is first rate and at every step in the process their attention to detail and clear communications made it hassle free and painless for me. As if that wasn't enough, the integrity and professionalism shown by all, really sets them apart. Highly recommended whether you are buying or selling.

We saw their videos and they inspired trust. Their patience in dealing with first time electric car owners was great

The whole team at R Symons were friendly and professional. We chose their brokerage service and we were kept informed throughout. Nothing was too much trouble for the team, who were able to answer all our queries and deal with all the details effectively. We wouldn't hesitate to recommend them. 

If you had told me I’d buy a car from a dealer I’d never met i’d had thought you were mad but that’s what I’ve done. I’ve been looking for a Tesla model 3 Performance for a while and spotted one at R Symons.From my first contact to driving away it was a pleasure. They clearly know their stuff. After agreeing a fair price I arranged collection and the handover was fantastic. 2 hours of getting my Tesla account sorted plus a familiarisation drive.All good so far...

What a great experience. From the initial enquiry all the way through including after-sales, the comms have been excellent. The purchase day was a fab experience, from local rail station pickup, the walk through the cars features, good coffee, to signing final paperwork and driving away. What a brilliant team and would especially like to thank Sharon and Serge. I have already recommended friends come and purchase through R Symons Ltd too.

They are as enthusiastic about EV's as I am. Busy team but communicated well through difficult times. What you see onYouTube is what you get in person.

What a friendly team at R Symons. After meeting Jo Webb, I immediately used their brokerage service. Richard and Sharon were also brilliant. Money is now in my bank. Excellent service, highly recommended. 

What a great experience. From the initial enquiry all the way through including after-sales, the comms have been excellent. The purchase day was a fab experience, from local rail station pickup, the walk through the cars features, good coffee, to signing final paperwork and driving away. What a brilliant team and would especially like to thank Sharon and Serge. I have already recommended friends come and purchase through R Symons Ltd too.   

'The team at R Symons made the process of selling my car incredibly easy.  From initial advice and consultation to collecting from my home and preparing the vehicle back to a like new condition, I only needed to be as involved as I wanted to be secure in the knowledge that they would deal with everything.  They secured a great price for my vehicle and I’d very happily recommend them to anyone looking to sell their vehicle.’

Great service and communication throughout the process. I thoroughly recommend R Symons Ltd and their brilliant team,

From Start to finish our experience with R Symons was first class. Very patient and helpful with everything, really went the extra mile to prepare the car for us with a tight deadline. Lots of helpful links and videos explaining everything in great detail. Buying a Tesla was a big step for us feels like we have made the right choice. Thanks to Richard and his great team.

R Symons were very efficient and sensible in the approach to selling the car... and reasonable in the way they then dealt with me throughout the sale period. I found Jo to be very easy to chat to, and knowledgeable about the Tesla, as well as very helpful when collecting the car.

I can’t speak highly enough of the team at R Symons, within two weeks of me dropping my Tesla Model X with them they transferred the sale proceeds into my account, which was a whopping £26,000 more than I was quoted by we buy any car! They made the entire process completely hassle free and I wouldn’t hesitate to recommend them to anybody.  

Everyone at R Symons is really helpful and very knowledgable about the cars they sell. When I collected mine, Serge took the time to explain all the features and recommend settings, answer my "my first EV" questions, and give me the sort of tips that only come from knowledge and experience.

Fantastic times with R Symons buying my Model 3 Tesla, with cups of tea and cake along the way, the experience reminded me of buying carpets in the bazaar in Istanbul, with a magic ride to fly home in at the end of the day.

Recently bought an electric car from this retailer, we went with them due to their excellent reputation. We were not disappointed. My partner did the communications and sale with Serge who was professional and knowledgeable enabling a relatively stress free experience.The actual handover of the car was excellent. We dealt with Joe who was very patient, explained everything to us, got us connected with the app and the IT side of the car etc. Made us coffees, took us for a test drive and emailed u...

These guys were great. Even though the car wasn't electric. They sorted out the part-ex and finance in a flash. Fantastic service!

Very responsive to my enquiry Jo, Richard and the whole team helped me to buy my first all electric car and were patient in explaining all the functionality of the vehicle.

Richard and the team made purchasing my first electric car an absolute dream. They did everything they could to provide me with all the information and reassurances I needed to feel happy with the purchase, and got the car in almost perfect condition ready for my collection. Highly recommended!”

The team at R Symons is absolutely lovely and made the whole process so easy from start to finish. They are very professional, prompt, and just overall a pleasure to work with. I would highly recommend their service.

I decided to replace my Model 3 with another vehicle, so contacted R Symons, the EV specialists.   I was super impressed with their personable and professional manner and was simply astounded with how quickly they sold my car.   I’d highly recommend using R Symons if you’re considering selling your car or buying a new car and would definitely use them again.

Everything from the beginning to the end was perfect. We bought a car over the phone, got all the details and pictures of the car needed. Process was fast and simple and we got our new car delivered to us in London, with a big smile on top of that. Thank you Sharon and Richard

Bought my first Tesla here and it was a great experience, Joe spent a considerable amount of time, and patience, in telling me all about the cars generally and spent over 2 hours on the day of collection teaching me how to ‘drive’ it!!They have a really good selection of second hand EV’s, mostly Tesla, and really do know everything there is to know about the cars.I would definitely recommend R Symons to anyone thinking of buying a Tesla or any EV come to that!...

The reputation of R Symonds meant that when we had to sell my late husband's Tesla 3 they were the “go to”. They have lived up to their excellent reputation. Picked up the car and quickly assessed it, letting me know immediatelywhat was required to get the car in peak condition to get the best price. It looked fabulous and was soon sold at a good price.All the paperwork was taken care of by them and I am extremely grateful for their care and attention.Mark and Sharon were particularl...

Absolutely excellent experience Every staff member has been brilliant

........" I'd just like to thank Serge (and all at R Symons) for enabling the recent sale (brokerage) of my Model 3 Performance.  It has been a fantastic experience with good communication throughout and they were able to get far more for my vehicle than I would have on my own.  Their attention to the vehicle preparation was excellent, meaning I had a vehicle in top condition to sell.  Would highly recommend anyone looking to sell their EV to give them a shout - I think you ...