Reviews

After becoming aware of R Symons through their excellent YouTube channel, and having a helpful conversation with Richard about suspension a couple of months earlier, they were my first email when I decided to sell my Tesla. Although there were other dealers and specialists nearer home, I had no hesitation in making the 300 mile round trip. The whole team were friendly and helpful throughout the transaction and importantly in the fast growing EV market have the passion and knowledge required...

Excellent service - friendly and professional staff. Very knowledgeable about Tesla - supported me through whole purchasing process from enquiry to collection of my Model X. Highly recommend R Symons to anyone thinking of making the transition to EV.

Super friendly staff and a fabulous car would highly recommend

The team at R Symons did an amazing job from first contact to collection, to fixing any little dings and scratches, and to finally finding a new home for my Tesla. The prices they offered were cheaper than any of my local options and most important of all everything was taken care of by the team who kept me informed 24/7. From my side it was a completely stress-free, hassle-free and super professional service. Will definitely sell future cars through R Symons again.

Great customer experience, friendly and informative with zero sales pressure. Easy purchase process and the car preparation was immaculate.

In a world where everyone is jumping on the electric bandwagon it has been so refreshing dealing with people with genuine expertise, who took the time to personalise and tailor advice to ensure our new car is exactly right for our needs. This is our 3rd EV (5th if you include hybrids - but we don’t) and easily the best experience to date. R Symons’ communication has been clear and unambiguous and their service is exemplary. Attention to the details makes such a difference - little th...

I was able to ask as many questions as I liked about the car I was interested in, and I got clear answers from Richard. He provided honest details of the tiny blemishes and delivered the car to my door in super fast time.

Friendly, informative and helpful staff. No "sales speak". Efficient process from start to finish.

R Symons are a very professional outfit who made selling my car a pleasant experience. The service is friendly and their pre sale recommendations are correct and sensibly priced. There were no surprises at any stage of the process. RG    

Just wanted to say a massive thank you to the whole team at RSymons. I was very hesitant as selling my car privately and asked for advice on forums.  Was recommended by many people and took a shot with RSymons. I saved so much of a headache! They quoted me with what I would get for my car considering live market prices and also told me how long it will take to sell. They were spot on with the valuation. Also, my car was sold in around the quoted 3 weeks! All the staff were very friendly,...

Very friendly, personal service from all staff. All very knowledgeable about Teslas and ensured all tiny niggles (squeeks) on our car were immediately sorted. Very happy.

Very good service all questions asked were answered and very happy with the car.

Great service, Jo spent a lot of time showing us all around the car, and all of the features. Brilliant experience, highly recommended.

What a great pleasure it was to deal with R Symons who sold my car. Totally professional in every way with a friendly manner.    100 % I would recommend them.    Well done guys a great job. 

Can't recommend them enough, patient and supportive start to end.

Following online recommendations I engaged R Symons Ltd to sell my Tesla Model S.  I experienced quick and efficient communication from the team throughout and they got a fantastic price for me dealing with everything extremely efficiently. I would definitely recommend R Symons Ltd to anyone looking for a similar service and would use them again in the future.

I have been an avid follower of Richard and the team on the “RSymons YouTube channel” for some time, as the reviews are super informative, but very entertaining at the same time when you are looking for an EV. I recently decided I wanted to sell my stunning EV and contacted the team to see if they could help and from start to finish the service from everyone in the team was exceptional. The car was already immaculate, but their preparation was the best. I would not hesitate to recom...

I could go on about the experience, but simply put if you want to buy a full electric car speak to the specialists; Richard and his crew at R. Symons. I looked at everything VW to Porsche, did not want a Tesla, called in to look at a secondhand Porsche that turned out to be sold, had a very interesting chat with Richard and ended up with a Tesla model 3 secondhand, that is great. They have more experience and more knowledge than all the main agents that I visited put together, delivered the car ...

Thank you RSymons. You have an amazing professional service.

Very friendly and easy to deal with. Quick to respond to emails or phone calls. I did not feel rushed when viewing the car and deciding whether or not to buy. Everyone I met had a genuine interest in cars, and in EVs in particular.

Exceptional customer service We were so impressed with everyone at R Symons, but particularly with Jo, whose level of customer service is exceptional. We are extremely happy with the car we bought from R Symons, but in addition every stage of the process was so well handled by their staff. Couldn't recommend highly enough, and would definitely use again without hesitation!...

Great service and advice would thoroughly recommend their services, the car was exactly as advertised, and available for examination without hesitation. A full explanation was given between the models and the pros and cons of each within the range were explained without bias. When we came to collect the car, plenty of time was given even though they were having an open day and the place was quite busy...

Thank you so much for selling the Tesla Model X for us. The service you provide has been totally professional from start to finish. You estimated a timeframe for selling the car and you delivered. You estimated what you expected the car to achieve, and you delivered on that as well. You have ensured that the new owner would receive a car in the best possible condition, which gives me great confidence that buying from you is an equally smooth and efficient process. Could not fault any part of my ...

Great Service @ R Symons LTD Great effective and pleasant service from the team at R Symons LTD. They took the time to make sure we know everything that there is to know about the new car. Very responsive to all comms. Thank you

Great service - again. My third Tesla from Richard, Jo and the team.

I am a relatively inexperienced car owner, and late in the process I realised I could potentially earn some equity back at the end of my financing agreement . R Symons offered an end to end, first class service, and secured a buyer within my narrow time scale. Their team were exceptional, very easy and pleasant to deal with. If you need to sell a Tesla, I can’t imagine going anywhere better than R Symons. 

Recently I brought a Tesla X 7 seater. Jo has provided us with the best customer service. I recommend this place to purchase EV cars.

Friendly, helpful and car in great condition.  

I was very pleased with the service provided by R Symons. All the staff were very helpful, the costs of the minor repairs required to my car were reasonable, and it sold quickly for the full asking price.

  Friendly and professional. Good experience here. We all like a bit of a deal and they were very reasonable although little room for manoeuvre as preparation and presentation very high.

Fantastic service highly recommended. The epitome of a specialist. Jo could not have done any more. If like me this is your first EV then definitely give them a go. The cars are prepared to a level above and beyond a main dealer, Jo gave me contact details for recommended home charger providers and when my insurer required a tracker put me in touch with a company who could supply and fit within 36 hours of collecting the car. The level of technology on a Tesla can be a bit daunting but Jo made ...

It's been a pleasure selling both my 2020 and 2021 Tesla Model 3s through R Symons. I came across Richard and his team in early 2021 due to their YouTube presence. They came across as trustworthy and knowledgeable. In July 2021 they've sold my 2020 Tesla Model 3 swiftly without fuss for a great price as I wanted to replace it with a 2021 model. Just now in January 2022, the team sold my 2021 Tesla Model 3 in preparation for the delivery of my new Model Y in March. Everything went well in both i...

My dealings with RSymons were short and sweet. Short because it seems no sooner after they had possession of my car to sell, they sold it in a very short time. At a very good price too and far better than I had expected. Sweet because everyone I met at the time the car was put on the trailer at collection were very enthusiastic. Jo on the other end of the phone and emails too, was very quick to respond and I was kept fully updated during the process. So, overall a very good and happy experience ...

Thank you for making the sale of my Model 3 wonderfully easy, while carefully ensuring everything is perfect for the new owner. A win-win situation, all-round!

Excellent transaction from start to finish. No "shiny suited" high pressure salesman. Just a very helpful & very knowledgeable team. From Serge, during test drive, Richard with a fair, open and honest negotiation and finally Jo for the very smooth vehicle handover, all round a stress free and highly recommended service. Thnx Guys

Selling through R Symons was a treat. Not only did they take away the hassle of dealing with tyre kickers they were able to achieve a price 10% higher than I was expecting. I tried to sell the car privately for 3 months but when I gave the car to them and it was sold in a matter of weeks. A hugely impressive and complete service from the selling side.