Reviews

Amazing service from all the team at R Symons, top knowledge and excellent communication through out the process. They made buying a car exciting and fun as it should be!!

Click and collect pick up. Car was beautifully prepared. Car handover was excellent with good explanation of functions etc The R Symons team did a great job considering the current restrictions

from the very start of the process Sophie handled this brilliantly. so so impressed. everything was super professional and most importantly we got the asking price in less than 48 hours !

Excellent service received from R Symons for the sale of a Tesla Model S 85D. Excellent communication throughout the process, collected the car as promised and managed to complete a sale within a very short time period. Will definitely use again in the future for further sales.

Easy, no issues or problems and I didn’t even see the car in the flesh until it arrived and I’d paid for it!

Dealing with R Symons to sell my car was extremely easy. From collection, repairs, new parts, MOT, there wasn’t anything they weren’t able to take care of and make the process smooth. The car was sold within a month and everything settled within days of the sale. Can’t thank them enough for all the help. Will definitely sell my next car through them also!

Efficient, good communication and vehicle was deli

We sold our Performance Model 3 with R Symons and received nothing but first-class service from the initial conversation, through collection and inspection to the sale of the car. I cannot fault them! Jo Webb and Sophie Robertson have been excellent, they have both handled everything with speed and precision. When it comes to purchasing my next EV, I will definitely go through R Symons.

Very professional and friendly. Happy to explain even at minus 6!

Pleasant, reliable, quick to respond, very knowledgeable about the vehicle.

Outstanding service from Jo at R Symons. He made sure that my every wish was sorted and delivered me the Tesla of my dreams. I cannot recommend Jo and R Symons enough and will always look to buy my electric cars from them.

I bought my first electric vehicle (Tesla Model S) from RSymons which had been a fantastic experience throughout. Up front, clear communication, amazing service and zero tiresome sales tactics. So when the time came to sell the car, I rang up Jo, had a five minute chat about how they could help and decided to ask for their help in selling too. The whole process was done in under two weeks and was a great experience at every step of the way. Thoroughly recommend giving RSymons a ring if...

very good handover considering current climate, very professional throughout.

Nice people to do business with. Sophie was very professional!

An absolute pleasure to do business with such a professional company R Symons Ltd. They sold my first MX90 in 2019 and now my wife MX P100 in just few days and handled everything remotely.   I am thoroughly pleased with the service and support provided by the team, Sergiu, Richard and Sophie.

To Sophie and Richard thank you both so much for your time and assistance with selling my Tesla Model 3. Your extensive knowledge and relaxed and friendly nature really helped me throughout this quick and efficient process. I cannot recommend you enough, 5 stars.. thanks again.

Really impressed. Bought a Tesla Model 3 and did everything remotely, from speaking to the team to getting the car delivered - could have been any easier and a completely different experience to when I bought my last car from a dealer.

Great experience given the current COVID restrictions. Very happy with car and my first EV!

Very professional service. Everything described was as it should be. No fuss or hassle.pleasure to do business with. Would recommend. 

Was hugely impressed with the service I received from R Symons. I dropped my car to sell with them and they sold it in no time for the right money. Every enquiry and offer was communicated and I was kept in the loop with all developments. Will gladly use them again

A fantastic experience from start to finish. The team were a pleasure to deal with and through their attention to detail, preparation and professionalism helped secure a fantastic price for my car. Whether buying or selling, I can't recommend R Symons highly enough.

Thanks for your help in these difficult times to be 12000 miles from home and with your assistance I would recommend you to any one. Thanks for your help once again.

Made buying the Tesla easy. Very easy going atmosphere, knowledgeable staff, good selection of vehicles, accommodating. Great car great prices.

They have got it right! Knowledgeable, professional, personable and friendly but by far the best virtue... NOT PUSHY. Many thanks to you all.

Dealing with the team at R Symons was an absolute pleasure. The team were helpful, and extremely knowledgeable and helped answer all our questions when buying our first EV. The whole buying process was as smooth as it could be and would definitely recommend speaking to the team if you are after a Tesla.

Excellent service. From order to delivery is 24 hours.

A phenomenal customer experience right from my very first call to Sophie. I was fixated on a ModelX with a great range and she made me aware a ModelS would always have greater range and can have 7 seats. Expert advice also from Jo once a 7seat Model S available. Vehicle delivered with the friendliest welcome (despite the rain) from the owner of the dealership himself Richard Symons. p.s. They even told me I'd accidentally overpaid £1,000 since I'd already paid the £1,000 deposit. I'm...

Really good experience, the communication between R Symons was excellent, always willing to go the extra mile and answer any questions I had. Handover experience was very smooth and demonstration of the superchargers.

Great service from Sophie and the team. Prompt delivery of my Tesla. 

From start to finish simply a first class service.  The service they provided selling my EGolf exceeded all expectations.  Arranged the pick up of my car from Essex and kept me in the loop with progress all the time.  Highly recommended. 

R Symons sold our car. We're absolutely over the moon with how quickly they were able to turn the sale around.  They kept us informed whilst the sale was being agreed, and were hugely helpful and responsive throughout. I have absolutely no doubt that the experience of buying through R Symons would be equally as positive, highly recommended. 

I entrusted the sale of my Tesla S to Richard and the team whilst I was abroad.  They provided an extremely professional service from pickup of the vehicle to it's sale, all achieved within a fortnight.  Their knowledge of the Tesla product is second to none in the UK and are genuinely nice people to deal with.  If you to buy or sell a Tesla, look no further than R Symons Ltd. 

Fantastic customer service.  Bought my first car here, very nice guys.  Had a problem with the timing chain a week later, they had a truck sent out that night to tow it to the garage for me and paid for the work to be done.  Over the moon with the experience and would highly recommend R Symons Ltd. 

Had the pleasure of dealing with Richard and team for the sale of my Model X.  A friendly, professional service from the first chat on the phone to the sale.  I was kept informed every step of the way and nothing was too much trouble.  Absolutely 5 star service. 

We read 45 reviews then went to the see the Tesla on sale at R Symons, and we were very impressed. We found Richard and Jo very helpful, nothing was too much trouble.  Their knowledge of Tesla cars is second to none. Having researched EV's for 2 years we decided to take the plunge.  We have only been driving our Tesla for one week, it was the right choice and pleased to buy it from R Symons.  We highly recommend them to everybody. 

Just wanted to express my sincere thanks to Richard and all concerned with buying my car from me.  It's difficult to write just how professional all of the procedure was dealt with.  This was purely R. Symons making a purchase from me as I was buying a new Tesla.  Their price was fair and accurate and payment was made the working day following their collection from my home nearly 150 miles from their showroom.  Thanks you all for a great experieince which I would recommend to...