Reviews

The reputation of R Symonds meant that when we had to sell my late husband's Tesla 3 they were the “go to”. They have lived up to their excellent reputation. Picked up the car and quickly assessed it, letting me know immediatelywhat was required to get the car in peak condition to get the best price. It looked fabulous and was soon sold at a good price.All the paperwork was taken care of by them and I am extremely grateful for their care and attention.Mark and Sharon were particularl...

Absolutely excellent experience Every staff member has been brilliant

........" I'd just like to thank Serge (and all at R Symons) for enabling the recent sale (brokerage) of my Model 3 Performance.  It has been a fantastic experience with good communication throughout and they were able to get far more for my vehicle than I would have on my own.  Their attention to the vehicle preparation was excellent, meaning I had a vehicle in top condition to sell.  Would highly recommend anyone looking to sell their EV to give them a shout - I think you ...

I contacted R Symons to sell my Tesla for me, within a week the car had been collected, restored and uploaded to their website and pretty much sold, all I had to do was a bit of paperwork and that was it, I was kept informed through the whole process from start to finish, got a fantastic price and even some money back! So refreshing to receive such a good all round service, dealing with Sharon and Serge and can’t recommend R Symons broker highly enough. Thank you.

Very knowledgable service. Vehicles exceptionally well presented and a great handover.

Thank you! I’ve bought a superb Tesla Model S Raven from R. Symons and it’s been a faultless service. Nice relaxed test drive, no pressure and plenty of good advice. Great YouTube videos to help me compare cars and understand what I was buying (first time Tesla).  Slight struggle with change of ownership of the car but this is a Tesla issue, plenty of support from the team at R. Symons. Thanks all!

Great experience to sell my Tesla with R.Symnons. The whole team was friendly, professional at any time.  I was also properly advised on the price to expect: It took only 2 weeks for the car to sell.  R.Symons can also take care of small repairs to make the car look like new (no exaggerated).  Definitely the place to go to sell or buy a Tesla. I happened to know my buyer is very pleased tool.

We bought a Audi Q7 last weekend! Lovely clean car and the staff was really helpful and also lovely owner, feel like you walking in a family business you can trust, it's not a garage just for your money! Thank you guys for your honest welcoming. We will be back for a TESLA FAMILY CAR. 

Excellent brokerage service from the team at R. Symons.  First met Jo who explained the whole process and cost, they then prepared the car for sale and it sold within 2 weeks.  Sharon was great at keeping me informed and the money came through to me very quickly.  I would definitely use them again in the future.

I was incredibly impressed by the service and efficient of the service when selling my Model 3. The car was picked up from my house, the works required completed and the car sold within a couple of weeks. Will certainly use again in the future! 

A great and knowledgeable EV dealer, the whole team are all fantastic and as a result the buying process could not have been easier, I am very pleased with the car and would highly recommend R Symons Ltd to those new to EVs and seasoned owners alike, so thank you to Jo, Serge and Richard along with the rest of the R Symons team!

Personalised service, no issue/question was a problem. Great support lasting around three hours one to one service for a new tesla customer. Even picked me up from a we buy any car office 30 minutes away.

Experience from start to finish was first class. I saw Richard's buyer's guide videos. He came across as an honest broker and a professional dealership. This car came up, looked great. I arranged a test drive. everyone was really helpful. Got a great deal and I am very happy. I would definitely recommend R Symons to anyone who will listen

Excellent service, totally hassle free way of selling your car. From picking the car up from my home to receiving money in my account took 3 weeks. The quoted sale price was very close to the final sale price. Will use again. Highly recommended.

I would just like to thank Richard and his great team for a 5 star service when selling my Tesla model S. I was talked through the process and given a price range of which to sell the car for and they would even pick it up for me. I did all the paperwork via email but I personally drove the car to their premises, for I was slightly concerned about leaving my valuable car with strangers. I must say when I arrived I straight away had no issues about leaving it, for this is a very professional set ...

Cheerful expert and generally good to deal with

Brilliant service. R Symons manage to tread the difficult and fine line of keeping both the seller and buyer happy by attention to detail, great communication at every step and fair and straightforward pricing. I would definitely recommend. 

Excellent buying experience from start to finish. The R Symons team are very knowledgeable and extremely helpful. The handover was very comprehensive and we had a laugh too. I cannot recommend them highly enough.

Excellent expertise and curtesy Jo made our non contact transaction seemless Answererd all questions with patience and made everything perfect Car was exactly as he described it and more than we expected A firm that now has our gratitude and trust and our go for all our family’s EVs

1st class service, very friendly. Car exactly as described.

I have bought and sold a car from R Symons now. R Symons have been fantastic every step of the way. Most recently, I sold my car through R Symons, the whole process was easy, and communication was brilliant! I would highly recommend them."  

A top rate service and experience from start to finish. Really knew their stuff and could not do more to help. Highly recommended to buy from

The friendly and knowledgeable team at R Symons made buying a Tesla model S a pleasure. We would have no hesitation in recommending them to friends and family. Their ongoing after sales service is also very much appreciated.

Better than any other dealer I have used, Richard and his team provide a very friendly and professional service.  I purchased a Model S from them, received faultless aftersales service following a defect, and they later sold the car for me for a better price than I could have achieved.  Highly recommended.

Fantastic service and so knowledgeable

Thanks to all for the excellent service we received whilst purchasing our Model 3. Collection day was a great experience. Excellent hand over with lots of useful information and tips. It was nice to speak to someone who knows the product.

I moved house and no longer needed the car to commute. I have to be stoic about it otherwise I might breakdown in tears. R Symons Ltd and the team made the entire experience pain-free and seamless. In fact, the only part of it all that I regret is the drop off and that was only because I rejected the offer of a pickup in favour of driving it for the last time.    From initial contact to transfering payment I felt comfortable deferring to the team and their expertise and professionali...

I made contact with Richard initially to enquire about options for selling my car.  What I got back was a friendly, relaxed discussion about the market, real world prices, and down to earth advice with no pressure.  I chose to use the brokerage scheme to sell my Model 3, under the watchful eye of Sophie who was excellent to deal with from start to finish. From sorting out the paperwork and collecting the car to managing the sale process, everything is laid out clearly about how it work...

Dear all – huge appreciation for your support in selling my car –  the rapid replies to any of my queries concerns, the regular contact and the seamless process ! The UK Teslerati have often extolled your virtues and now I can why. Many thanks

These guys are great, fantastic service. Quick response and even when I just dropped in they made the whole process slick, friendly and full of knowledge. If you are in the market for an EV you need to try them. Cannot recommend highly enough. Thank you so much, thrilled with everything.

great job well done. Terrific service would recommend you to anyone.

I was looking to sell my Tesla M3 and, having heard good things, contacted R Symons to see what they thought.  From the outset the service was excellent - they clearly explained how the service they offer works, and gave me a likely sale price range that was quite a bit higher than I’d anticipated.  I gave the go ahead, and it was plain sailing from there.  No hassle at all - the car was collected, tidied up, marketed and sold in a little over a week. Even better, it was at ...

Good knowledgeable staff who were friendly and helpful. Easy to deal with and prompt delivery of car.

Can't say enough great things about our experience with R Symons. Genuine enthusiasts, professional, personal, friendly & they go the extra mile to ensure your upmost satisfaction. No usual sales tactics, on the contrary I felt I was being the pushy one. Sophie & Jo kept us in the picture with 1st class communication throughout, they are both a fountain of knowledge and nothing was too much trouble for them. On the day of the handover, Jo couldn't do enough for us and he went though ever...

My wife and I found the service and support absolutely first class. Very friendly and knowledgeable with infectious enthusiasm!

Many thanks for your assistance with this sale, it has been plain sailing and I wouldn’t hesitate to recommend R Symons to others.  The team have been clear and concise with info throughout and I’ve felt in safe hands.