"I booked a viewing and test drive via email. The following day, I met Simon at R Symons who was very patient and talked me through the car. I test drove the Ampera. Simon was very helpful, let me take my time with the test drive, and answered all questions. I felt like he really new about the car and I felt confident dealing with him and I paid a deposit .The following week, I was unable to collect the car, but not to worry as Simon arranged to deliver the car to a location of my choice - good service. A few days later I noticed a vibration at low speeds. After a couple of calls, Simon arranged to collect the car from my home and get the vibration investigated and repaired. True to his word he collected the car, and returned it to me 2 hours later completely fixed. Fantastic service, and when I am ready to upgrade to a Tesla, R Symons will be my first port of call. If you want a friendly, no hassle car-buying experience then don't hesitate to call them. Thank you."